Mobile app

Compatible devices

Apple: iPhone®, iPad®, iPod® touch

Android: All phones (the app is not currently supported on Android tablets)

App features

• Log-in using same ID and password as desktop version.
• View your total portfolio through a dashboard view.
• Check account balances, account performance summaries, asset mixes, holdings and activities for each account.
• See market performance at-a-glance, including major movers and related investment news.
• Deposit checks directly into your eligible accounts.
• Access account documents
• Get in touch with Client Support Services.
• Use Touch ID® and Face ID® or fingerprint authentication to effortlessly log-in.

To download the app

Open the App Store® or Google Play® and type “RBC Connect” in the search bar. Once you’ve found the “RBC Connect” app, proceed to download. On iOS, you will be required to enter your Apple ID, use Touch ID or Face ID to install, and on Android you may be required to enter your password to install.

Secure access

Enable two-step authentication to add an extra layer of security by requiring a passcode in addition to your user ID and password. Certain cash management features will require that you use two-step authentication to confirm your identity.

Cash management*

• Transfer funds: The RBC Connect mobile app provides three ways to move money between accounts you own—between two internal accounts, from an external account depositing to an internal account and from an internal account to an external account. You can view the status of a transfer funds request or cancel a scheduled transfer directly from the app.
• Bill pay: Conveniently make payments to merchants or to individual payees. Enrollment required.
• Debit card management: Manage your debit cards and create travel notices.

*Features may vary. Contact your financial professional to learn more.

Mobile check deposit

With mobile check deposit, you can quickly and easily deposit a check to your eligible non-retirement accounts by taking a photo of the front and back of a properly endorsed check with your device’s integrated camera. Follow the steps within the app to select which account to deposit into, verify deposit amounts and capture check images.¹ There is a daily deposit limit of $100,000 and a monthly deposit limit of $250,000. The feature is available for checks less than 6 months old from the date of issue and non-postdated.² Once the deposit is made, you will receive a confirmation via email.

Performance and enhancements

To get the best performance and security, ensure your device is running the latest version of iOS (10.0 or later) or Android (5.0 Lollipop or later).

For questions and assistance

To speak with someone about functionality or using the app, please contact Client Support Services, toll-free at: 1-(800) 933-9946 weekdays from 8:00 a.m. to 10:00 p.m. ET and Saturday from 10:00 a.m. to 6:00 p.m. ET.

Apple, the Apple logo, iPhone, iPad, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google LLC.

1. Before depositing, verify:
   • The check is payable to the account owner or RBC Capital Markets, LLC (do not use the name of the financial services provider your financial professional represents), and endorsed on the back by the account holder
   • A date, month and year appear on the date line of the check
   • The written amount in the “Pay to the order of” line matches the $XX cash amount
   • Routing and account number on the check are not written over
2. Additional checks not eligible for mobile deposit include cashier’s checks, traveler’s checks, starter checks, international checks and U.S. savings bonds. Checks deposited before 4:00 p.m. Central will be posted in the account the same business day. Checks deposited after 4:00 p.m. will be available after 12:30 p.m. Central the following business day.